Are you a dynamic problem-solver with a passion for providing exceptional service? Look no further! Join a thriving team as a Customer Service Representative and be a vital part of commitment to excellence.
Located in the western suburbs our client pride themselves on delivering top-notch quality service. As a Customer Service Representative, you'll be the friendly face and knowledgeable voice that ensures customers' needs are met with efficiency and professionalism.
This would be an ongoing position working day shift Monday to Friday with view for permanency for the right candidate.
Your Responsibilities:
- Handle customer inquiries, concerns, and complaints promptly and professionally.
- Coordinate with warehouse operations to ensure timely and accurate order fulfillment.
- Assist customers with product information, availability, and order status updates.
- Process purchase orders and invoices efficiently, striving to turn every interaction into a positive experience.
- Collaborate with internal teams to address customer needs and improve overall service quality.
- Office administration duties as required
Requirements:
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Prior experience in customer service, preferably in a warehouse or logistics environment.
- Proficiency in computer applications and familiarity with CRM systems is a plus
Why Choose Us:
Team Environment: Work alongside dedicated professionals in a collaborative atmosphere where your contributions are valued.
Growth Opportunities: Our client believe in nurturing talent and providing ample opportunities for career advancement within the organization.
Training and Support: Receive comprehensive training and ongoing support to excel in your role and grow your skills.
If you're ready to embark on an exciting career journey with a company that values your talents and contributions, we want to hear from you!
NOTE: We will only contact shortlisted candidates
Australian Staffing Agency acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
