About the Company:
On behalf of our client, we are seeking a motivated Branch Manager to lead their Auckland Lab. Our client is a leader in the EV Automotive industry, committed to excellence in all they do. This is an exciting opportunity for a dynamic individual to manage all aspects of branch operations, foster a positive work environment, and ensure outstanding customer satisfaction.
Key Responsibilities:
- Promote a safety-first culture.
- Ensure compliance with company policies on safety, health, and the environment.
- Meet branch KPIs, including staff productivity, file quality, and revenue targets.
- Ensure servicing and maintenance are completed on schedule.
- Communicate with internal and external stakeholders to resolve issues.
- Prepare performance reports for upper management.
- Handle complex customer issues.
- Meet revenue targets.
- Deliver excellent customer service.
- Communicate effectively in English.
- Manage and develop staff.
- Build strong customer relationships to drive growth.
- Develop operating budgets and optimize resource use.
- Implement continuous improvement policies and procedures.
- Provide technical mentorship to technicians.
- Build strong relationships with external reps and new customers.
Minimum Qualifications:
- Tertiary Education in Electronic Engineering (Highly Desirable).
Experience:
- 2-3 years in a similar role - Background in Electronics, Mechanical, or Auto Electric fields (advantageous).
- Proven track record in customer service.
- Experience managing technical teams.
- Commercial and financial acumen.
Skills:
- Hands-on team management.
- Dynamic leadership style.
- Strong multitasking and time management skills.
- Analytical thinking.
What's on Offer:
Our client offers a supportive work environment where you can make a significant impact. They provide opportunities for professional growth and the chance to work with a dedicated team.
- Full-time permanent role in a flexible, friendly, and supportive team environment.
- Be part of a leading Australian conglomerate in automotive aftermarket product brands.
- Enjoy employee benefits, including staff discounts and assistance programs.
- Access learning and development opportunities to accelerate your growth and establish a clear career pathway.
Seize this opportunity to make a meaningful impact with our client and grow your career in a supportive, forward-thinking environment. Apply today through Australian Staffing Agency and take the next step in your professional journey!
Australian Staffing Agency acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. We pay our respects to ancestors and Elders, past and present. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
